Digital Strategist, UX/UI Designer, and Content Producer
Sans USA Manufacturing
Sans USA, a forward-thinking clothing manufacturer, needed a stronger online presence to tell their unique brand story and enhance their sales process. I worked closely with their team to develop a robust website that combined compelling storytelling with innovative tools to streamline operations.
By producing a narrative-driven informational video, crafting digital assets through a custom photoshoot, and designing a CRM tool for their sales staff, I empowered Sans USA to attract clients and simplify the journey from inquiry to production.
Lack of Brand Storytelling
Their digital presence didn’t reflect their innovative manufacturing processes or commitment to quality.
Sales Inefficiencies
Sales staff relied heavily on manual processes for client onboarding and initial quoting.
Client Onboarding Friction
Potential clients often struggled with understanding the complex requirements of creating tech packs, leading to delays in quoting.
Streamlined Referral Process
Created an integrated digital form that allowed referring veterinarians to upload case details and share them directly with Animal Imaging, and create a profile for their referring practice.
API Integration
Connected ezyVet’s scheduling and payment workflows directly to the website, allowing users to book and manage appointments seamlessly without leaving the platform.
Operational Dashboards for Staff
Designed an internal dashboard for staff to manage referrals, schedule appointments, and communicate with clients in one place, reducing administrative load and improving response times.
Mobile-Optimized Experience
Ensured the platform was mobile-friendly, making it easy for veterinarians and pet owners to access features on the go.
Operational Savings
The streamlined system saved an estimated 25 staff hours per week, allowing the team to focus on patient care.
Improved Accuracy
Reduced errors in referral submissions by 30% through the standardized digital form.